Introduction to Information Systems
John Wiley & Sons Inc (Verlag)
978-1-119-61319-0 (ISBN)
- Titel ist leider vergriffen;
keine Neuauflage - Artikel merken
The popular What’s in IT for Me framework empowers students in accounting, finance, marketing, human resources, production/operations management, and management information systems (MIS) to connect their majors to specific IT topics demonstrate value in the organizations they join.
Preface iii
1 Introduction to Information Systems 1
Case 1.1 1
Introduction 2
1.1 Why Should I Study Information Systems? 3
1.2 Overview of Computer-Based Information Systems 10
1.3 How Does IT Impact Organizations? 18
1.4 Importance of Information Systems to Society 23
Summary / Chapter Glossary / Discussion Questions / Problem-Solving Activities / Chapter Closing Case
Case 1.2 30
2 Organizational Strategy, Competitive Advantage, and Information Systems 33
Case 2.1 33
Introduction 34
2.1 Business Processes 35
2.2 Business Process Reengineering, Business Process Improvement, and Business Process Management 41
2.3 Business Pressures, Organizational Responses, and Information Technology Support 45
2.4 Competitive Advantage and Strategic Information Systems 53
Summary / Chapter Glossary / Discussion Questions / Problem-Solving Activities / Chapter Closing Case
Case 2.2 65
3 Ethics and Privacy 67
Case 3.1 67
Introduction 68
3.1 Ethical Issues 68
3.2 Privacy 74
Summary / Chapter Glossary / Discussion Questions / Problem-Solving Activities / Chapter Closing Case
Case 3.2 87
4 Information Security and Controls 89
Case 4.1 89
Introduction 92
4.1 Introduction to Information Security 93
4.2 Unintentional Threats to Information Systems 94
4.3 Deliberate Threats to Information Systems 97
4.4 What Organizations Are Doing to Protect Information Resources 107
4.5 Information Security Controls 110
4.6 Personal Information Asset Protection 121
Summary / Chapter Glossary / Discussion Questions / Problem-Solving Activities / Chapter Closing Case
Case 4.2 126
5 Data and Knowledge Management 129
Case 5.1 129
Introduction 130
5.1 Managing Data 131
5.2 The Database Approach 133
5.3 Big Data 137
5.4 Data Warehouses and Data Marts 147
5.5 Knowledge Management 156
5.6 Appendix: Fundamentals of Relational Database Operations 158
Summary / Chapter Glossary / Discussion Questions / Problem-Solving Activities / Chapter Closing Case
Case 5.2 169
6 Telecommunications and Networking 171
Case 6.1 171
Introduction 173
6.1 What Is a Computer Network? 173
6.2 Network Fundamentals 176
6.3 The Internet and the World Wide Web 181
6.4 Network Applications: Discovery 188
6.5 Network Applications: Communication 191
6.6 Network Applications: Collaboration 194
6.7 Network Applications: Education 198
Summary / Chapter Glossary / Discussion Questions / Problem-Solving Activities / Chapter Closing Case
Case 6.2 204
7 E-Business and E-Commerce 206
Case 7.1 206
Introduction 209
7.1 Overview of E-Business and E-Commerce 210
7.2 Business-to-Consumer (B2C) Electronic Commerce 215
7.3 Business-to-Business (B2B) Electronic Commerce 224
7.4 Ethical and Legal Issues in E-Business 228
Summary / Chapter Glossary / Discussion Questions / Problem-Solving Activities / Chapter Closing Case
Case 7.2 235
8 Wireless, Mobile Computing, and Mobile Commerce 237
Case 8.1 237
Introduction 238
8.1 Wireless Technologies 239
8.2 Wireless Computer Networks and Internet Access 248
8.3 Mobile Computing and Mobile Commerce 255
8.4 The Internet of Things 259
Summary / Chapter Glossary / Discussion Questions / Problem-Solving Activities / Chapter Closing Case
Case 8.2 266
9 Social Computing 268
Case 9.1 268
Introduction 271
9.1 Web 2.0 272
9.2 Fundamentals of Social Computing in Business 278
9.3 Social Computing in Business: Shopping 280
9.4 Social Computing in Business: Marketing 286
9.5 Social Computing in Business: Customer Relationship Management 290
9.6 Social Computing in Business: Human Resource Management 293
Summary / Chapter Glossary / Discussion Questions / Problem-Solving Activities / Chapter Closing Case
Case 9.2 298
10 Information Systems within the Organization 300
Case 10.1 300
Introduction 301
10.1 Transaction Processing Systems 301
10.2 Functional Area Information Systems 303
10.3 Enterprise Resource Planning Systems 310
10.4 ERP Support for Business Processes 317
Summary / Chapter Glossary / Discussion Questions / Problem-Solving Activities / Chapter Closing Case
Case 10.2 324
11 Customer Relationship Management and Supply Chain Management 326
Case 11.1 326
Introduction 328
11.1 Defining Customer Relationship Management 328
11.2 Operational Customer Relationship Management Systems 333
11.3 Other Types of Customer Relationship Management Systems 338
11.4 Supply Chains 341
11.5 Supply Chain Management 343
11.6 Information Technology Support for Supply Chain Management 350
Summary / Chapter Glossary / Discussion Questions / Problem-Solving Activities / Chapter Closing Case
Case 11.2 360
12 Business Analytics 362
Case 12.1 362
Introduction 364
12.1 Managers and Decision Making 365
12.2 The Business Analytics Process 369
12.3 Descriptive Analytics 372
12.4 Predictive Analytics 375
12.5 Prescriptive Analytics 383
12.6 Presentation Tools 386
Summary / Chapter Glossary / Discussion Questions / Exercises / Data-Driven Exercise / Chapter Closing Case
Case 12.2 393
13 Acquiring Information Systems and Applications 395
Case 13.1 395
Introduction 396
13.1 Planning for and Justifying IT Applications 396
13.2 Strategies for Acquiring IT Applications 400
13.3 Traditional Systems Development Life Cycle 406
13.4 Alternative Methods and Tools for Systems Development 410
Summary / Chapter Glossary / Discussion Questions / Problem-Solving Activities / Chapter Closing Case
Case 13.2 419
Technology Guide 11 Hardware 420
Introduction 420
TG 1.1 Introduction to Hardware 421
TG 1.2 Strategic Hardware Issues 421
TG 1.3 Computer Hierarchy 422
TG 1.4 Input and Output Technologies 424
TG 1.5 The Central Processing Unit 425
Summary / Technology Guide Glossary/ Discussion Questions / Problem-Solving Activities
Technology Guide 21 Software 433
Introduction 433
TG 2.1 Software Issues 434
TG 2.2 Systems Software 436
TG 2.3 Application Software 436
Summary / Technology Guide Glossary/ Discussion Questions / Problem-Solving Activities
Technology Guide 3 Cloud Computing 440
Introduction 440
TG 3.1 Evolution of IT Infrastructure 441
TG 3.2 What Is Cloud Computing? 442
TG 3.3 Different Types of Clouds 446
TG 3.4 Cloud Computing Services 448
TG 3.5 The Benefits of Cloud Computing 452
TG 3.6 Concerns and Risks with Cloud Computing 454
TG 3.7 Web Services and Service-Oriented Architecture 457
Summary / Technology Guide Glossary / Discussion Questions / Problem-Solving Activities
Technology Guide 4 Artificial Intelligence 462
TG 4.1 Introduction to Artificial Intelligence 462
TG 4.2 Artificial Intelligence Technologies 465
TG 4.3 Artificial Intelligence Applications 468
Summary / Technology Guide Glossary / Discussion Questions / Problem-Solving Activities
Index 475
| Erscheint lt. Verlag | 12.10.2020 |
|---|---|
| Verlagsort | New York |
| Sprache | englisch |
| Maße | 211 x 277 mm |
| Gewicht | 986 g |
| Themenwelt | Mathematik / Informatik ► Informatik ► Theorie / Studium |
| ISBN-10 | 1-119-61319-1 / 1119613191 |
| ISBN-13 | 978-1-119-61319-0 / 9781119613190 |
| Zustand | Neuware |
| Haben Sie eine Frage zum Produkt? |
